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Updated 1 January 2026

Privacy Policy 100cui – Our Commitment to Protecting the Personal Data of Every Malaysian Player

At 100cui, your privacy is not merely a legal obligation — it is a core value we have upheld since day one. This Privacy Policy clearly explains what data we collect, why we need it, how it is stored and protected, and your rights as a player regarding your personal data. It is written in plain language, free from confusing legal jargon.

100cui's Six Data Protection Principles

Here's how 100cui ensures that every Malaysian player's personal data is always kept safe and treated with respect.

256-Bit SSL Encryption

All data transmitted between your device and our servers 100cui is protected with 256-bit SSL encryption – the same security technology used by Malaysia's leading banks. No one can read your data while it is in transit.

No Data Sales

100cui has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data is not a commodity – it is information you have entrusted to us.

Minimum Data Collection

We only collect data that is strictly necessary to operate our services safely and effectively. We do not ask for unnecessary information, nor do we retain data longer than required.

Full Control in Your Hands

You have the right to access, correct, or delete your personal data at any time. Requests will be processed within 30 business days. We respect your rights fully, with no complicated questions asked.

Secure Infrastructure

Player data 100cui stored on firewall-protected servers with multi-layer access controls and 24/7 security monitoring. Our systems are regularly audited by independent security experts.

Data Breach Notification

In the event of any security incident affecting your data, 100cui is committed to notifying you within 72 hours and taking immediate remedial action to secure your account.

Your Rights as a 100cui Player

As a user of our platform, you have clear rights regarding your personal data. Here is a summary.

Right to Access

You have the right to know what personal data we hold about you. Send a request to support@100cui.com and we will provide a copy within 30 days.

Right to Rectification

If any of your personal data is inaccurate or out of date, you have the right to request a correction. We will update the information within 14 business days.

Right to Erasure

You may request deletion of your personal data upon account closure, subject to our legal obligations to retain financial records.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. An unsubscribe option is available in every marketing email we send.

Right to Data Portability

You may request a copy of your data in a machine-readable format (such as JSON or CSV) for your own use or transfer.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how your data is processed while a dispute or correction request is being resolved.

Last Updated: 1 January 2026  |  Effective Immediately

Important Note: This Privacy Policy applies to all users of the 100cui, including website visitors, registered members, and former members whose data is still within the defined retention period. By registering an account or continuing to use our platform, you agree to this Privacy Policy.

1Personal Data We Collect

100cui collects your personal data through several means – directly from you during registration and platform use, and automatically through standard web tracking technologies.

1.1 Data You Provide Directly

When you register and use the 100cui, you provide us with the following data:

Data Type Example Purpose
Identity Information Full name, date of birth, MyKAD number Identity verification & KYC
Contact Information Malaysian phone number, email address Communication & account support
Login Information Username, password (encrypted) Account security
Financial Data Payment method, transaction history Processing deposits & withdrawals
Game History Betting history, winnings, losses Complaints & audit services

1.2 Automatically Collected Data

When you browse or use the 100cui, our system automatically records certain technical information:

  • Your device's IP address (used for location detection and fraud prevention)
  • The type and version of web browser you are using
  • Device type (smartphone, tablet, computer)
  • Pages visited and time spent on each page
  • Date and time of access
  • Cookie and session information (see Section 5)

Please Note: This automatically collected technical data is used solely to improve your experience on 100cui, detect technical issues, and prevent fraud. This data is not used to identify you individually without additional contextual information.


2How We Use Your Personal Data

100cui uses your personal data only for legitimate and reasonable purposes. Below is a full list of how your data is used:

2.1 Platform Operational Purposes

  • Creating and managing your player account
  • Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX
  • Providing access to games – Live Casino, Blackjack, Roulette, Football, Jackpot, and more
  • Managing VIP programmes and loyalty rewards
  • Providing customer support

2.2 Security and Compliance Purposes

  • Identity verification (KYC) to prevent fraud and money laundering
  • Detection and prevention of fraudulent activity or platform abuse
  • Compliance with all applicable laws and regulations
  • Multiple account detection

2.3 Service Improvement Purposes

  • Analysing usage patterns to improve platform design and functionality
  • Testing new features and technical improvements
  • Market research to better understand the needs of Malaysian players

2.4 Marketing Communications

With your consent, 100cui may contact you about promotions, bonuses, new games, and exclusive offers via SMS or email. You can opt out of marketing communications at any time using the unsubscribe option.

Our Guarantee: 100cui will not use your data for any purpose other than those stated above without first obtaining your explicit consent.


3Data Sharing with Third Parties

100cui does not sell or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share data with certain parties in order to operate our services.

3.1 Payment Service Providers

To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks, and others), we are required to share the necessary transaction details with the respective payment service providers. This sharing is kept to a minimum and is solely for the purpose of processing your transaction.

3.2 Game Software Providers

Some games on the platform 100cui is provided by third-party software developers. Game data required to run the games (such as player ID and betting history) may be processed by these providers under strict confidentiality agreements.

3.3 Legal Requirements

100cui may be required to disclose personal data to the relevant authorities when mandated by law, court order, or official investigation. In such cases, we disclose only the minimum information necessary and will notify you where permitted by law.

Important Reminder: 100cui will never sell your personal data to advertisers, data brokers, or any commercial party. This is our absolute commitment to player privacy.


4Security & Data Storage

100cui continuously investing in security infrastructure to ensure your personal data is always protected to the highest standard.

4.1 Technical Security Measures

  • 256-bit SSL encryption for all data in transit
  • AES-256 encryption for data stored in the database
  • Multi-layered firewall and intrusion detection system
  • 24/7 security monitoring by our in-house IT team
  • Strict access controls – staff can only access data required for their specific role
  • Regular security audits by independent third parties

4.2 Data Retention Period

Your personal data is retained for as long as your account remains active on 100cui. Following account closure, financial and transaction data may be retained for the period required by Malaysian law (typically 7 years for financial records). Other data that is no longer needed will be deleted within 90 days of account closure.

4.3 Data Storage Location

Player data 100cui is stored on secure servers. Any cross-border data transfers are carried out in accordance with strict security standards and are governed by legally binding data processing agreements.

Action in the Event of a Breach: If 100cui detect any security breach affecting your data, we will notify you within 72 hours and take immediate remedial action, including resetting your account password if necessary.


5Cookies & Tracking Technologies

Website 100cui uses cookies and similar tracking technologies to enhance your experience. Here is an overview of the cookies we use.

5.1 Types of Cookies We Use

  • Session Cookies: Required to maintain your login session and ensure account security. Deleted when you close your browser.
  • Preference Cookies: Saves your language, theme, and display preferences so you do not need to configure them each time you visit.
  • Analytics Cookies: Helps us understand how users interact with the platform so we can make improvements. Data is aggregated and does not identify individuals.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

5.2 Managing Cookies

You can manage and delete cookies through your web browser settings. However, disabling session cookies may affect your login functionality and account security. We recommend keeping essential cookies enabled for the best and most secure platform experience.


6Your Personal Data Rights

As a player 100cui, you have full rights over your personal data. These rights can be exercised at any time by contacting our support team.

6.1 How to Exercise Your Rights

To exercise any of the rights below, send an email to support@100cui.com with the subject line "Data Privacy Request" and state the type of request along with your account details for identity verification. We will process your request within 30 business days.

6.2 Request Fees

100cui does not charge for reasonable data rights requests. However, for requests that are repetitive or unreasonable, we reserve the right to charge a reasonable administrative fee or decline the request with clear justification.

Identity Verification Required: To protect your privacy, all requests relating to personal data require identity verification. This ensures that no third party can access or request your data without your authorisation.


7Payment & Financial Data

We understand that financial data is among the most sensitive information you can share. 100cui takes additional security measures to protect all payment-related data.

7.1 Supported Malaysian Payment Methods

Platform 100cui integrates with trusted Malaysian payment providers. Data shared with these providers is kept to a minimum and used solely for transaction processing purposes. Supported methods include:

  • Touch 'n Go eWallet – we do not store your wallet details
  • GrabPay – transactions are processed directly by GrabPay under their own security protocols
  • DuitNow – Bank Negara Malaysia's secure payment system
  • Boost – an approved Malaysian digital wallet
  • ShopeePay – secure processing through the Shopee platform
  • FPX – including Maybank2u, CIMB Clicks, Public Bank, RHB Bank, and others

7.2 No Storage of Card Details

100cui does not store any of your credit or debit card details on our servers. All payment processing is handled directly by the respective payment service providers in accordance with their own PCI-DSS security standards.

Transaction Protection: All deposit and withdrawal transactions on 100cui – whether via Touch 'n Go, GrabPay, DuitNow, or FPX – is fully protected with encryption. If you suspect any unauthorised transaction, contact us immediately.


8Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 100cui handling your personal data, please contact us through the following channels:

Privacy Support Email
support@100cui.com
Live Chat
Available 24 Hours / 7 Days a Week
Response Time
Email: within 24 hours  |  Live Chat: within 2 minutes

For requests relating to personal data rights, please use the email subject line "Personal Data Request – [Your Username]" so that your request can be handled more quickly and accurately.


9Privacy Policy Amendments

100cui reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Members will be notified of any material amendments via email or in-platform notification at least 7 days before the changes take effect.

We recommend checking this page periodically. The "Last Updated" date at the top of this page will always reflect the latest version of our Privacy Policy. Continued use of the platform after any amendments take effect will be considered acceptance of the revised policy.

Ensure the email address registered to your account 100cui remains active so you never miss any important notifications about Privacy Policy updates or account security.


Privacy in the Digital Age – Why It Matters for Malaysian Players

In today's digital world, personal data is an incredibly valuable asset. Every time you sign up on an online platform — whether it's e-commerce, digital banking, or an entertainment platform like 100cui – you share some of your personal information. The question is not whether you need to share data, but who you trust with it and what they do with it.

At 100cui, we take this responsibility seriously. Over 350,000 Malaysian players have entrusted us with their personal information, and we do not take that trust lightly. Every security system, every privacy policy, and every data-related decision is made with one key question in mind: "Does this protect our players?"

Many Malaysian players ask about the security of their payment information when using Touch 'n Go eWallet, GrabPay, or DuitNow for deposits. The answer is simple — 100cui does not store your digital wallet details. When you click "Deposit" and select a payment method, the transaction is processed directly by the respective payment provider under their own security systems. We only receive confirmation that the payment was successful — not your account details or wallet password.

As for game data, we do retain your betting history – this is an operational necessity. Betting history allows us to resolve any disputes accurately, ensure that bonuses and cashback are calculated correctly, and assist our support team whenever you need help. This data exists for your benefit, not to be exploited.

One thing we want to make absolutely clear: 100cui does not sell player personal data to any party. No advertising companies, no data brokers, no social media platforms. This is not just a written policy – it is a practice we uphold every day. We generate revenue from gaming, not from our players' data.

If you have ever received an email or message claiming to be from 100cui but requests your password or other sensitive information, please do not respond and report it to us immediately at support@100cui.com. 100cui will never ask for your account password via email, SMS, or any other communication channel. Your account security starts with the right information – and we're here to make sure you're always protected.

100cui Data Privacy FAQs

Absolutely not. 100cui has never and will never sell, rent, or trade players' personal data to any third party for commercial purposes. Your data is only shared with payment service providers (such as Touch 'n Go, GrabPay, and DuitNow) to process your transactions, and only the minimum necessary information is shared. This is our unconditional commitment.

100cui does not directly store your digital wallet or bank account details. When you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, the transaction is processed directly by the respective payment provider using their own security systems. We only receive confirmation that the transaction was successful. All communications between the 100cui platform and payment providers are protected with 256-bit SSL encryption.

Yes, you may request deletion of your personal data by contacting support@100cui.com with the subject line "Data Privacy Request". However, financial data and transaction records may need to be retained for the period required under Malaysian law (typically 7 years for financial records). Other personal data not required by law will be deleted within 90 days of the request being received and the account being closed.

If you suspect your 100cui account has been accessed without your authorisation, take immediate action: first, change your account password right away; second, contact the 100cui support team via live chat or email at support@100cui.com; third, review your login history and transaction history for any suspicious activity. Our security team operates 24/7 and will respond within 2 hours for account security cases.

Yes, you can opt out of marketing emails or SMS from 100cui at any time. Click the "Unsubscribe" link found at the bottom of any marketing email we send, or contact our support team to request that marketing communications be stopped. Please note that emails related to account security, transaction verification, and important operational information cannot be stopped, as they are there for your own protection.

100cui is committed to complying with all applicable legal requirements in handling the personal data of Malaysian players. The principles in this Privacy Policy — including minimal data collection, clearly defined purposes, adequate security, and players' rights to access and correct their data — are aligned with internationally recognised data protection standards.
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Your Data is Safe. Your Game is Secure. Now Let's Play!

Register a free account at 100cui today with full confidence that your privacy and security are our top priority. Deposit from as little as RM10 via Touch 'n Go or GrabPay and enjoy over 500 top games – Live Casino, Blackjack, Roulette, Jackpot, football and more.

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Your Privacy, Protected. Play with Confidence.

Data Protection & Security: 100cui is committed to protecting all your personal information and financial transactions with 256-bit SSL encryption. No data is shared without your consent. By using 100cui's services, you agree to this Privacy Policy and Terms & Conditions ours. 100cui is for users aged 18 and above only. Please gamble responsibly – visit Responsible Gaming for more information.

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